Return & Refund Policy
At PanchGir, customer satisfaction is important to us. We take great care to deliver high-quality, hygienically packed food products.
Returns
Due to the nature of food products, returns are accepted only in the following cases:
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The product is damaged or defective at the time of delivery
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You notify us within 48 hours of receiving the order
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The product is unused, unopened, and in its original packaging
To verify the issue, clear unboxing images or videos may be required.
Refunds
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Once your return request is reviewed and approved, refunds will be processed within 5–7 business days
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The refund amount will be credited to the original payment method
Non-Returnable Items
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Opened or used products
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Products damaged due to misuse, mishandling, or improper storage
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Items without original or intact packaging
To Initiate a Return
Please contact our support team at:
